Terms of Service

Last updated: July 2026

1. Acceptance of Terms

By using the Triumph app, you agree to these terms. If you do not agree, please do not use the app.

Triumph provides non-emergency medical transportation in Indiana. We do not provide emergency ambulance services. In a medical emergency, call 911.

Rides are booked through the app. We strive to confirm bookings promptly. Same-day service is subject to availability.

Fares are calculated based on distance, time, vehicle type, and add-ons. Payment is processed securely at the time of booking.

Cancellations with less than 2 hours notice or no-shows may be subject to a fee. Recurring ride programs may have specific terms.

Passengers must provide accurate information, be ready at pickup time, and follow driver instructions for safe transport.

Triumph is not liable for indirect or consequential damages. Our total liability is limited to the cost of the specific ride.

We handle all patient information in compliance with HIPAA. See our Privacy Policy for details.

We may update these terms at any time. Continued use of the app constitutes acceptance of updated terms.

Questions? Email triumphseniorcare@gmail.com or call 219-951-2730.